About Clean the World

At Clean the World, we believe business can and should be a force for good.

Our mission is to reduce waste, protect the planet, and improve lives through sustainability, innovation, and social impact.  

Through our global operations, we recycle, redistribute, and repurpose hygiene and hospitality products, helping to save lives, reduce waste, and protect our planet. With over a decade of measurable impact, we continue to innovate solutions that align environmental responsibility with business growth.

Our Values: Clean the World Genome  

Our people are united by shared values that define how we work and lead:  

• Boldly Ask Why: We challenge convention to create progress.  
• Driven by Purpose: Our mission drives our growth. 
• Grit Gets It Done: We persevere, adapt, and execute with excellence.
• CARES: Compassion, Collaboration, Accountability, Respect, Resilience, Excellence, Sustainability.   

We don’t just talk about impact — we deliver it, every day.  

Why Join Us  

When you join Clean the World, you join a global community of innovators, dreamers, and doers united by purpose. You’ll have the opportunity to: 

• Work with a division that directly drives global growth and sustainability.  
• Be part of an award-winning organization recognized for innovation and social good.  
• Collaborate with a passionate, mission driven team making a measurable impact every day.  

Role 

The Product Development & Experience Lead is responsible for driving innovation, prototyping, and design across Clean the World’s global product portfolio, transforming ideas into market-ready solutions that deliver measurable sustainability, impact, and growth. This role bridges creativity, strategy, and execution. It leads the end-to-end development process, from concept ideation and MVP testing to design optimization and commercialization. The Lead ensures that every product, physical or digital, embodies CTW’s brand promise of sustainability, circular innovation and human-centered experience (UX/CX) and impact. 
The Ideal Candidate combines Product design expertise with a strong understanding of user experience, product feasibility, and sustainability principles. They thrive in a fast-paced, purpose-driven environment and excel at bringing new ideas to life through cross-functional collaboration. 

Key responsibilities (not limited to)  

Product Innovation & Concept Development: 

• Lead concept ideation and prototyping for new CTW products and services, integrating sustainability, usability, and impact objectives. 
• Collaborate with the Product Manager and Product Finance Analyst to ensure every concept is strategically sound, financially viable, and scalable. 
• Partner with Operations and CTW Technology teams to explore innovative solutions, technologies, and digital integrations that advance CTW’s mission. 
• Manage the innovation pipeline, ensuring promising concepts are evaluated, tested, and transitioned to commercialization efficiently. 

Product Experience & Design (UX/CX): 

• Oversee the user experience (UX) and customer experience (CX) design of CTW’s physical and digital products. 
• Develop intuitive, sustainable, and accessible design standards across product, services, and digital interfaces. 
• Lead design testing sessions to gather feedback from customers, partners, and internal teams, ensuring insights directly inform product refinement. 
• Ensure all product experiences reinforce CTW’s brand identity and global sustainability and impact narrative. 

Prototyping, Testing & Validation: 

• Manage the rapid prototyping process, from concept sketches to pilot-ready samples. 
• Lead testing protocols to evaluate performance, usability, environmental impact, and production feasibility. 
• Collaborate with the Product Finance Analyst to interpret test data and update product requirements or materials accordingly. 
• Document results and lessons learned for knowledge sharing across global operations. 

Commercialization & Cross-Functional Delivery: 

• Coordinate with Commercial, Operations, Finance, Technology, and Marketing to transition validated prototypes into scalable, market-ready solutions. 
• Support the go-to-market process, ensuring readiness in design specifications, packaging, and experience standards. 
• Partner with the Product Operations & Data Analyst to integrate feedback loops and post-launch performance tracking. 
• Maintain alignment between design intent, cost efficiency, and sustainability commitments throughout production. 

Sustainability, Data, and Impact Integration: 

• Embed circular innovation principles into all product design and development activities. 
• Ensure compliance with ESG standards, certifications, and sustainable sourcing requirements. 
• Conduct applied research and experimental development to evaluate new product concepts, materials, processes, and digital solutions that improve sustainability outcomes, operational efficiency, and user experience. 
• Design and execute systematic experimentation and testing protocols, including pilot programs, MVPs, and controlled trials, to validate hypotheses and refine product specifications. 
• Develop, document, and iterate on prototypes, technical specifications, workflows, and design methodologies based on research findings and test results. 
• Analyze qualitative and quantitative data from testing, pilots, and post-launch performance to support data-driven design decisions and continuous improvement. 

Qualifications 

Education: 

• Bachelor’s degree in Industrial Design, Product Development, Sustainability, Engineering, or Digital Product Design (Master’s or MBA a plus). 

Experience: 

•  5+ years of experience in product development, industrial design, or user experience design, preferably in technology, sustainability, or impact sectors. 
• Proven experience leading the design and commercialization of innovative, sustainable products. 
• Product & Experience Design – Expertise in both physical and digital product design, including prototyping, packaging, interface design, and user experience strategy. 
• Digital Product Development & Data Monetization – Experience developing digital and data-enabled products; integrates analytics, dashboards, or APIs to support data monetization. 
• Strategic & Technical – Strong grasp of product lifecycle management, market testing, scalability planning, and agile development methods. Comfortable translating business goals, sustainability, and impact metrics into design specifications. 
• AI-Enhanced Design & Prototyping – Experienced with AI tools for creative ideation, design generation, predictive testing, and UX optimization (e.g., Figma AI, Midjourney, ChatGPT). 
• Sustainability & Impact – Deep understanding of circular innovation and ESG principles to ensure products deliver measurable environmental and social value. 
• Collaboration & Leadership – Cross-functional communicator who partners effectively with Commercial, Technology, Finance, and Operations. Demonstrated ability to align stakeholders across creative, technical, and business domains. 
• Analytical & Creative Thinking – Blends analytical reasoning with creative problem-solving. Uses data to validate design choices and improve user experiences while ensuring mission alignment.